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“This is Lean” Book Review

Lean 101 What is Lean? Ask twenty people and you are likely to get twenty different answers. “It’s about improving quality.” “It’s about decreasing waste.” “It’s about increasing employee satisfaction.” “It’s about better results.” ”It’s about… “Wow, right? Sounds amazing. How do I start? And then it hits you… “How DO I start?” A friend of mine recently…

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